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Your Privacy
Committed to protecting your personal information every step of the way
FAQs
What information is collected?
We collect your name, delivery address, email, phone, payment info, order history, and cookies data.
How is my data used?
Your data helps us process orders, send updates, improve your experience, and offer tailored promotions.
Do you share my personal data?
No, we never sell or share your personal information with unauthorized third parties under any circumstances.
Is payment information secure?
Yes, payments are processed securely through encrypted third-party providers.
How do cookies affect me?
Cookies help us understand your preferences and improve your browsing experience on our site.
Can I update or delete my data?
Yes, you can contact us anytime to update or request deletion of your personal information.
Welcome to cutpricemart.online !
At Cut Price Mart, we value your privacy and are committed to protecting your personal information.
Information We Collect
Name and delivery address
Email and phone number
Payment information (processed securely via third-party providers)
Order history and preferences
Website/app usage data through cookies
How We Use This Information
To process and deliver your orders
To communicate order updates
To improve customer experience
To offer personalised promotions and recommendations
To prevent fraud and ensure platform security
Data Protection
We do not sell or share your personal data with unauthorised third parties
Payments are processed using secure, encrypted systems
Customer data is stored in compliance with GDPR and other applicable regulations
Your Rights
You may request:
Access to your data
Correction of incorrect information
Deletion of your account
Opt-out from marketing communications
Contact us at admin@cutpricemart.com for any data-related queries.
These terms and conditions outline the rules and regulations for the use of Cut Price Mart's Website, located at cutpricemart.online.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use cutpricemart.online if you do not agree to take all of the terms and conditions stated on this page.
Cookies:
The website uses cookies to help personalize your online experience. By accessing cutpricemart.online, you agreed to use the required cookies.
A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.
We may use cookies to collect, store, and track information for statistical or marketing purposes to operate our website. You have the ability to accept or decline optional Cookies. There are some required Cookies that are necessary for the operation of our website. These cookies do not require your consent as they always work. Please keep in mind that by accepting required Cookies, you also accept third-party Cookies, which might be used via third-party provided services if you use such services on our website, for example, a video display window provided by third parties and integrated into our website.
License:
Unless otherwise stated, cutpricemart.online and/or its licensors own the intellectual property rights for all material on cutpricemart.online. All intellectual property rights are reserved. You may access this from cutpricemart.online for your own personal use subjected to restrictions set in these terms and conditions.
You must not:
Copy or republish material from cutpricemart.online
Sell, rent, or sub-license material from cutpricemart.online
Reproduce, duplicate or copy material from cutpricemart.online
Redistribute content from cutpricemart.online
This Agreement shall begin on the date hereof.
Parts of this website offer users an opportunity to post and exchange opinions and information in certain areas of the website. cutpricemart.online does not filter, edit, publish or review Comments before their presence on the website. Comments do not reflect the views and opinions of cutpricemart.online, its agents, and/or affiliates. Comments reflect the views and opinions of the person who posts their views and opinions. To the extent permitted by applicable laws, cutpricemart.online shall not be liable for the Comments or any liability, damages, or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.
cutpricemart.online reserves the right to monitor all Comments and remove any Comments that can be considered inappropriate, offensive, or causes breach of these Terms and Conditions.
You warrant and represent that:
You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent, or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent, or otherwise unlawful material, which is an invasion of privacy.
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.
You hereby grant cutpricemart.online a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats, or media.
Hyperlinking to our Content:
The following organizations may link to our Website without prior written approval:
Government agencies;
Search engines;
News organizations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System-wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.
These organizations may link to our home page, to publications, or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
We may consider and approve other link requests from the following types of organizations:
Commonly-known consumer and/or business information sources;
Dot.com community sites;
Associations or other groups representing charities;
Online directory distributors;
Internet portals;
Accounting, law, and consulting firms; and
Educational institutions and trade associations.
We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of [Your Company Name]; and (d) the link is in the context of general resource information.
These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement, or approval of the linking party and its products or services; and (c) fits within the context of the linking party's site.
If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to cutpricemart.online. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.
Approved organizations may hyperlink to our Website as follows:
By use of our corporate name; or
By use of the uniform resource locator being linked to; or
Using any other description of our Website being linked to that makes sense within the context and format of content on the linking party's site.
No use of cutpricemart.online's logo or other artwork will be allowed for linking absent a trademark license agreement.
Content Liability:
We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Reservation of Rights:
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website:
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.
We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.
Disclaimer:
To the maximum extent permitted by applicable law, we exclude all representations, warranties, and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
Limit or exclude our or your liability for death or personal injury;
Limit or exclude our or your liability for fraud or fraudulent misrepresentation;
Limit any of our or your liabilities in any way that is not permitted under applicable law; or
Exclude any of our or your liabilities that may not be excluded under applicable law.
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort, and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Cut Price Mart – Store Policies
1. Refund & Return Policy
At Cut Price Mart, we aim to provide fresh, high-quality groceries at affordable prices. If you experience any issue with your order, we are here to help.
Eligibility for Returns / Refunds
You may request a refund or replacement if:
You received damaged, spoiled, or expired items.
You received the wrong product.
Items were missing from your order.
Your order was delivered to the wrong address due to our error.
Items Not Eligible for Return
To maintain hygiene and safety standards, the following items cannot be returned (but may still qualify for a refund or replacement if damaged/spoiled):
Fresh fruits and vegetables
Meat, poultry, and seafood
Frozen products
Dairy items
Bread and bakery products
Opened or partially used items
Clearance or discounted stock marked “Non-returnable”
Time Window
You must report any issue within:
24 hours for fresh and frozen items
48 hours for packaged goods
Requests made after these windows may not be accepted.
How to Request a Refund or Replacement
Please contact us through:
📩 Email: admin@cutpricemart.com
📞 Phone: 03317770027
💬 Or via our in-app / website chat support
Provide:
Order number
Item(s) affected
Photo or video evidence (if applicable)
We will review your request within 24–48 hours.
Refund Method
Approved refunds are issued as:
Store credit (fastest)
Bank refund (3–7 business days)
Original payment method (depending on provider)
2. Delivery Policy
Delivery Areas
Cut Price Mart currently delivers to:
(List cities, zones, or postcodes)
Delivery Time
Same-day delivery for orders placed before (time)
Next-day delivery for all other orders
Peak season / weather delays may apply
Delivery Charges
Standard delivery: as per mile outside Free coverage area
Free delivery anywhere on orders over Rs.30,000
Express delivery (optional): Priority fee Rs.500
3. Cancellation Policy
Before Dispatch
You may cancel your order before it is packed or dispatched for a full refund.
After Dispatch
Once an order is out for delivery, cancellation is not possible, but you can still request support if items arrive damaged, incorrect, or missing.